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Getting Started – Installing the Player System Requirements Frequently Asked Questions Contact Us |
| Getting Started – Installing the Player |
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Before
you can begin, a small multimedia player will be installed for
you. This player will allow you to see, hear, and interact with
the courseware on our Learn2university® site.
This download is necessary only once - it won't have to
be installed again. This installation takes around 3 minutes
over a 28.8 modem and will happen automatically. |
| System Requirements |
| We recommend that you have either a Pentium class computer running Microsoft Windows 95, 98, NT4, ME, 2000, or XP with a minimum of 16MB of RAM; or a Macintosh PowerPC computer running Mac OS 8.0 or 9.0 (OS 10 is not supported) with a minimum of 32MB of RAM. Learn2 also requires that you have a browser running on your computer, with an active Internet connection. We recommend Netscape Navigator 4.5 or higher, Internet Explorer 4.0 or higher, or AOL 4.0 or higher. If you are accessing the Internet via a modem, we require a 28.8 modem or faster. You will also need an audio device (sound card) installed on your computer. |
| Frequently Asked Questions |
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What is Learn2university®? Learn2university® is the world’s finest interactive, multimedia, web-based distance learning distribution system. Learn2university® revolutionizes web-based "just-in-time" learning and performance support to deliver multimedia rich content to your desktop, anytime and from anywhere, so you can access your training from the office or from home. You can use Learn2university® to learn new skills or brush up on existing skills, or to prepare for a classroom training session. What
is a player and why is it needed? A
player is an accessory program that provides additional
functions for a main application program.
In this case, the player is required to play the content
on our site. If
I use both Netscape and Internet Explorer (or AOL) as my
browser, do I need to install the player twice? Yes, because the players are different for Netscape and Internet Explorer, you would need to install a separate player for each browser.
Can I use Learn2university® at home?
Yes,
because
Learn2university®
is a web-enabled learning solution, as
long as you have Internet access at home, you will be able to
access your training. Just
make sure that your home computer meets the basic system
requirements outlined above. What
should I do if I cannot hear the audio in a course? If
you cannot hear the audio, you should first verify that your
computer has sound capabilities.
If your computer does have sound, make sure that your
speakers are plugged in, turned on, and the volume is turned up.
You should also go to the Control Panel on your computer, select
Multimedia, and make sure your volume is turned up.
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| Contact Us |
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If you experience any technical problems, please email your question to help@learn.com or call us at 1-954-233-4000, 8am to 5pm Eastern Standard Time, Monday through Friday. |