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Technical Support

Please complete the following form so we may better help you. The information below is requested to best assess your problem. Please fill in all fields.

User ID
Name
E-mail Address
Phone Number

What type of processor are you using?

How much memory does your computer have?

8 Mb RAM
16 Mb RAM
32 MB RAM
64 Mb RAM
Other

Are you connecting to the Internet using a modem?

Yes
No

If so, what is your modem speed?

14.4 bps
28.8 bps
33.6 bps
56.2 bps

Are you accessing the Internet through a Proxy Server, also known as a firewall?

Yes
No
Not Sure

Please provide a brief description of your problem or ask a question here.


When done, click below to send this information. We will contact you by phone or e-mail as quickly as possible. Thank you.

                                                                                                                                                                                                                               

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