Payment Information
|
|
1.
|
What credit cards are accepted?
| | |
We accept VISA, MasterCard, American Express and Discover Card.
| |
|
2.
|
Is it safe to use my credit card on the Internet?
| | |
Yes. We know
you're concerned about security and privacy, and
we hope this will answer some of the most common
questions about what we're doing to protect you.
Statistically, it's much
safer to use your credit card on the Web than to
use it in a restaurant or department store. We
think that's good news, but we still take every
possible precaution to protect the integrity of
your credit card information.
We have taken
great precautionary lengths to protect you when
you place an order online with us. We are able to
ensure that all credit card transactions are
SECURED, because your credit card number is
encrypted, so it cannot be read in transit. Only
then is it transmitted using Secure Socket Layer
(SSL) protocol.
We are happy to report that we have processed over
12,000 credit card transactions without any reports of fraud.
| |
|
3.
|
How else can I pay besides using a credit card?
| | |
If you are still not comfortable entering your credit card on-line,
we have provided three alternate ways for you to order from us.
Regardless of the method of payment you select, you will receive
confirmation of your order via E-mail.
You must still follow the standard registration process
including:
|
|
A.
|
Select the courses you are interested in from the Catalog. Please
make a note of the course name and subscription duration for the
printable order form.
| |
|
B.
|
Print the order form we have provided for you, fill it out in its entirety.
Please include the username and password you would like for accessing your
subscription.
| |
|
C.
|
Fax the form, mail the form with payment, or call us.
-
Call Us
Complete your order via phone by calling our Customer
Service representatives at 1-800-544-1023 or E-mail us and include your telephone number,
you will be contacted as soon as possible.
If you are calling from outside the United States or Canada, please
dial 1-954-233-4000.
Customer Service
representatives are available from 7am to 5pm Eastern Standard Time, Monday through Friday.
Fax Us
Click here to print the faxable form we have
provided for you, and fax it to (954) 233-4001 or (800) 842-3294.
Pay by check or
money order
Send us a personal
check or money order in US dollars for the amount of
your order. Checks must have a valid
nine-digit bank routing number (ABA code)
micro-encoded on the bottom of the check.
Paying by check slows
down your order. We can't give you access to your
course(s) until your check is received and has
cleared. If you are in the United States, paying by
personal check typically delays your order about five
to seven business days.
Please click
here to print
the mail order form, fill it out and send it along
with your payment to:
Learn.com
14001 NW 4th St
Sunrise, FL 33325
|
| |
|
4.
|
What if I accidently purchase the same course twice?
| | |
If for some reason this occurs, please contact Customer
Service at 1-954-233-4000 (7am to 5pm Eastern Standard Time, Monday through Friday), or
E-mail
info@learn.com and the matter will be handled as soon as possible.
In addition, we review the activity on a daily basis and
will contact you if we detect duplicate transactions.
| |
|
