2torial #0733:
Learn2 Write a Business Letter

Wait a minute, Mr. Postman

The subject of a business letter can be pretty much anything: an invitation to a business-related function, the enclosure of a draft version of a contract, or a general complaint involving a defective video game. But your elegant prose and convincing arguments will lose their effect if they don't conform to a standard format. To help you create a professional impression, we'll provide an outline you can follow.

Know your audience. You likely know the name of the company you want to contact, but you'll also need to know its address and the name and title of the person who should receive your correspondence. If you don't know them, call and ask. To find the number, look up the company in the phone book. If it isn't a local enterprise, call information in the proper area code, or use an Internet search engine.

It's also important to assemble any necessary documents you'll need to make your case--a sales receipt, a completed complaint or order form, or a copy of your lease or other contract. A well-written business letter is specific, and will refer to these documents as much as possible.