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2torial #0592:
Learn2 Calculate Tips

You bet your money it's important to tip!
Tipping creates an interesting dynamic between
the server and the customer. The practice of
tipping, or giving a small sum of money for good
service can be an anxiety-ridden ordeal for both
parties involved, but that anxiety can easily be
reduced with a little mutual understanding. The
customer wants to be generous to the server when
excellent service is offered, yet for economy's
sake the customer don't want to give the server too much.
On the other hand, many service industries pay only
nominal base salaries to their service employees,
and expect that the employees will provide superior
service, which will translate into more tips and a
higher wage. So, the service staff of many
industries depend on generous tips to supplement
their minimal pay by their employers.
For those who can't remember who deserves a tip
and who doesn't, think of it this way: These
tipping positions are in industries generally
related to travel, such as hotels and restaurants,
airport and transportation, bus tours and tour
guides; or personal services like hair cutting,
hair styling, and beauty treatments including
manicures and facials.
If the principles of tipping seem complex, remember that a tip is usually
calculated in one of three ways: a percentage of
the total bill for the services rendered; a flat
rate for a service; or an amount per person or item
(e.g. luggage) that's involved.
Note: The suggestions are for situations
in the United States, and all dollar amounts are in U.S.
currency. Although tipping is practiced in large
hotels in large cities worldwide, there are enough
differences in local economies and tipping
practices to preclude the formulation of any useful
worldwide guidelines.
And finally, this 2torial
doesn't cover the practice of giving what the
Chinese call hyeung yao, or "fragrant grease"--the
reward (what some might call a bribe) for special
services that won't be given without prior payment.
Tipping in situations is up to your discretion and
bartering skills.
What's interesting about tipping is that how you
tip can mean as much as the amount you tip. Some
tippers, even if they're generous, put a damper on
the exchange between them and the server. This
happens when the tipper assumes an attitude of
arrogance or disdain for the server: "Here, I've
given you the money--now serve me." Instead, try to
communicate in some subtle way (say, a smile and
friendly, simple conversation) that you're grateful
for this person's assistance, and you're
acknowledging the value of his or her service by
supplementing his or her income. This creates an air of
mutual satisfaction and goodwill, as both parties
have helped each other.
Identify good service
Tips shouldn't be thought of as mandatory; they
aren't. Tips are bonus for an employee who cares
about doing their job well. So take a minute now
and before you tip to consider what good service is
and when tips are appropriate.
- Good service should be attentive without
being intrusive. A good server speaks
clearly and pleasantly, deals with questions in
a positive and enthusiastic manner, yet
shouldn't be overly familiar with the customer
unless the customer encourages such an
interaction. A good server also acknowledges and
sincerely apologizes for a mishap or a mistake
in service, and offers to compensate for the
error.
- Service dictates tipping. If you're
treated with superior service, then tip
generously; if the service was half-hearted,
terrifically inexperienced, or (heaven forbid)
rude, then tip minimally or not at all. And
remember good service isn't a saccharine voice
and smile. That's demeaning to both the
customer, who's being treated like a dollar
sign, and to the server, who's dishonestly
portraying themselves, and is behaving this way
for a few extra dollars.
Tip on land
While this may seem like a long list of services
and tips to keep straight, remember that they can
be divided into one of three categories: a
percentage of the bill, a single charge, or a
charge that increases depending on the number of
people or items in your party. See Step 4 for help
on calculating 15% of the bill.

Restaurants:
Waiter or waitress: 15% of bill.
Here's a range that may help you in deciding the
tip for this situation and others.
Less than adequate: 0%-5%.
Good: 10%-15%.
Excellent: 15%-20%.
(Some folks calculate 15% of the bill total
before the sales tax is added.)
Headwaiter/maitre d': none; but if they
provide a special service for you; then, about $5.
Wine steward: 15% of wine bill.
Busboy: none.
Servers at a counter: 15% of bill.
Bartender: 10-15% of bar bill, if you're
setting up a tab. 50 cents to $1 per drink ordered
is the rule when paying by the drink. Don't plan on
tipping at the end if you're paying by the
drink--especially if the bar is crowded. The wait
staff may assume you're not a tipper and won't be
looking to serve you promptly.
Coat check attendant: $1 for one or two
coats.
Restroom attendant: 50 cents-$1.
Car park attendant: $1; if the attendant
helps with luggage or packages, $3-5 dollars is a
good amount.

Hotels:
Chambermaid: $1 per night or $5-$10 per
week for longer stays
Less than adequate: don't tip per night's stay;
leave a few dollars if they weren't offensively
bad.
Good: $1 per person per night's stay.
Excellent $2+ per person per night's stay.
(Note: some folks don't leave a tip at all if
they're staying only one night.)
Room-service waiter: 15% of bill.
Bellhop: $1-3 for opening and showing the
room; $5 for bringing you to your room with
luggage. (These amounts double for more expensive
hotels).
Lobby attendant: none for opening door or
calling taxi from stand; $1 or more for help with
luggage or finding a taxi on the street.
Desk clerk: None unless special service
is given during long stay; in that case, give $5.

Train and plane:
Dining car waiter: 15% of bill.
Stewards/bar-car waiters: 15% of bar
bill.
Redcaps (luggage porters): posted rate
plus 50 cents.
Airport skycaps: $5 or more for full
baggage cart.
In-flight staff: none.
Tours and Transportation:
Tour Guide (daily tour):
Less than adequate: don't tip.
Good: $1 per person in your party.
Excellent: $2+ per person.
Tour Guide (extended tour):
Less than adequate: $1 per day per person .
Good $1.50 per day per person.
Excellent: $2+ per day per person.
Bus driver (for a tour bus, not for local
transportation!):
same as Tour Guide.
Taxi driver: 15% of fare, no less than 25
cents.
Car park attendant: $1; if the attendant helps
with luggage or packages, $3-5 dollars is a good
amount.

Personal services:
Hair cutter: 15% of the cost, generally a
minimum of $1.
Beauty shop
One operator: 15% of bill.
Several operators: 10% of bill to person
who sets hair; 10% divided among others
manicurist: $1-3 or more, depending on cost.
Tip at sea
Navigating cruise tipping policies can be a
bewildering experience at first glance. There are
many different kinds of staff and the main bill
(food and lodging and travel) is usually paid for
in advance, so the rules on sea tipping change
slightly. Some cruise lines provide envelopes with
specific suggestions and guidelines for tipping
staff that have provided good service, so follow
those if they're provided. A few ships, often the
most expensive, have a no-tipping policy, which
relieves you of these calculations.

Cabin steward (this person performs both
housekeeping and room service duties): $3.50 per
day per person in your room.
Dining-room wait staff: $3.50 per night
per person, and half that amount to the bus boy.
Bartender and lounge waiters: on almost
all ships, a 15% gratuity is automatically added to
any beverage purchases. Exception: Wine stewards
are usually given 15% of the total wine bill per
night, and are generally paid that night.
Personal services: Hair cutters, dressers
and beauticians are tipped 15% as services are
rendered, just as on land.
Don't tip: Headwaiters aren't
tipped unless they've performed a special service
for you. And never tip any of the ship's officers!
Calculate 15%

If you need some help with percentage tip
calculating, here's an easy way to figure out 15%
of a number.
Let's say the bill was $44.38. First, locate the
decimal point, that little dot after the second
four of 44 (no, it's not a fly-dropping). Take 10%
of this number by moving the decimal point one
place over to the left, so that it's between the
fours of 44.
You now have $4.40 (skip the 38 cents) as 10% of
the bill. Halve that number to figure out 5% of the
bill; that will give you $2.20.
Add the figures of 10% and 5% to get 15% of the
bill. In this case, it's $4.40 plus $2.20, equaling
$6.60. If the service was adequate but slow or
impersonal, then leave $5 or $6. If the service was
decent but not fantastic, leave $7. If the service
was superior, tip $8 or $9
-end-

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