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2torial #0592:
Learn2 Calculate Tips (continued)
 Identify good service
Tips shouldn't be thought of as mandatory; they
aren't. Tips are bonus for an employee who cares
about doing their job well. So take a minute now
and before you tip to consider what good service is
and when tips are appropriate.
- Good service should be attentive without
being intrusive. A good server speaks
clearly and pleasantly, deals with questions in
a positive and enthusiastic manner, yet
shouldn't be overly familiar with the customer
unless the customer encourages such an
interaction. A good server also acknowledges and
sincerely apologizes for a mishap or a mistake
in service, and offers to compensate for the
error.
- Service dictates tipping. If you're
treated with superior service, then tip
generously; if the service was half-hearted,
terrifically inexperienced, or (heaven forbid)
rude, then tip minimally or not at all. And
remember good service isn't a saccharine voice
and smile. That's demeaning to both the
customer, who's being treated like a dollar
sign, and to the server, who's dishonestly
portraying themselves, and is behaving this way
for a few extra dollars.
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